Frequently asked questions.

Axial Wellness is a personalized daily spinal movement and wellness practice. Through the mobile app, you'll be guided through approximately 15-minute movement sessions designed to be repeated throughout the day. Your practice is personalized using the information you provide during onboarding, making consistent spinal movement a natural part of your everyday routine.

Each guided movement session takes about 15 minutes and is designed to be repeated throughout the day. Many members choose to begin before the day gets busy and complete additional sessions as part of their normal daily routine.

No special equipment. You'll simply need a bed or other flat, padded surface where you can comfortably lie down with your head extending slightly beyond the edge. Some guided movements also use a wall for support.

Probably not—and we don't promise that. The movement patterns we develop throughout life don't change overnight, and neither do the habits that support lifelong wellness. Every person's experience is different. What matters most is consistent daily movement practiced over time.

Yes. Axial Wellness is designed for people of all experience levels. The Seven Thoughts are simply the beginning—a guided introduction that helps you build the awareness, movement habits, and confidence to begin a lifelong daily movement practice. No prior experience is required.

No. Axial Wellness is a general wellness and movement program. It is not medical care and does not diagnose, treat, cure, or prevent any medical condition. It is not a substitute for the evaluation, diagnosis, treatment, or plan of care provided by your physician, chiropractor, physical therapist, or other licensed healthcare provider.

No. Axial Wellness is a general wellness and movement program and does not diagnose, treat, cure, or prevent any medical condition, including back pain. If you have back pain or another diagnosed condition, consult your healthcare provider. With your provider's approval when appropriate, Axial Wellness may be used as a complementary wellness practice alongside your provider's diagnosis, treatment recommendations, and plan of care.

Consult your physician or other qualified healthcare provider before beginning Axial Wellness. If appropriate and with your provider's approval, Axial Wellness may be used as a complementary wellness and movement practice alongside your provider's diagnosis, treatment recommendations, and plan of care.

Stop the movement. Axial Wellness is designed to encourage comfortable movement, not movement through pain. If you experience sharp pain, dizziness, numbness, weakness, or any other concerning symptoms, stop the session and consult your physician or other qualified healthcare provider before continuing.

Consult your OB/GYN or other qualified healthcare provider before beginning Axial Wellness. Pregnancy is unique for every individual, and some movements may not be appropriate depending on your stage of pregnancy and your provider's recommendations. If appropriate and with your provider's approval, Axial Wellness may be used as a complementary wellness and movement practice.

Axial Wellness offers both monthly and annual membership options. Founding Member pricing is available for a limited time while openings remain, and members who enroll at a Founding Member rate keep that pricing for as long as their subscription remains active. Visit our Pricing page for current membership options and rates.

Your Axial Wellness membership includes everything the program offers: the Seven Thoughts, guided daily movement practice, daily check-ins, the supplemental movement library, and all future app updates and new features. There are no in-app upsells or hidden fees.

Email support@axialwellness.net and we'll cancel your subscription for you. Your membership is billed through Stripe, not the Apple App Store or Google Play, so this is the only place it's managed regardless of which device you use. Cancellation stops future billing, and you'll continue to have full access to Axial Wellness through the end of your current paid membership period.

Yes. New memberships are covered by a 14-day refund period from the date of your initial purchase. To request a refund, please email support@axialwellness.net within 14 days of your first membership charge. Refunds apply only to the initial membership purchase. Membership renewals are non-refundable, so if you do not wish to continue your membership, please cancel before your next renewal date to avoid future charges.

Your account information and progress are retained according to our data retention policy. If you enrolled as a Founding Member but allow your membership to lapse, your Founding Member pricing may no longer be available if you rejoin. Founding Member pricing is reserved for memberships that remain active without interruption.

Not at this time. Instead, every new membership is backed by a 14-day refund period. Explore Axial Wellness, and if you decide it's not the right fit for you, simply contact support@axialwellness.net within 14 days of your initial membership purchase to request a refund.

Yes. Axial Wellness is available for both iPhone and Android devices. You can sign in with the same account on either platform, and your progress stays synchronized across your devices.

An internet connection is required to sign in and download your guided movement sessions. Once a session has been downloaded to your device, you can complete it without an internet connection.

No. Your personalized movement practice, daily check-ins, and progress are all connected to your account. Creating an account only takes about a minute.

We collect the information needed to provide and personalize your experience, including your email address, onboarding responses, daily check-ins, and session activity. For complete details about the information we collect, how it is used, and how it is protected, please see our Privacy Policy.

Only if you choose to enable them. You can customize your reminder preferences, select the times that work best for your schedule, and turn notifications on or off at any time within the app.

Dr. Joseph Bahan, D.C., is a practicing chiropractor based in Arizona and the founder of Axial Wellness. With more than three decades of clinical experience, he developed Axial Wellness to help people build a lifelong daily movement practice. He oversees the educational content, guided movement sessions, and the ongoing development of the Axial Wellness program.

Axial Wellness was founded by Dr. Joseph Bahan, D.C., and is supported by a dedicated team responsible for the app, member support, and ongoing program development. Together, we are committed to providing a high-quality movement and wellness experience for every member.

No. Axial Wellness is an independent wellness and movement program. Many members choose to use Axial Wellness alongside the care provided by their chiropractor, physician, physical therapist, or other licensed healthcare provider. When appropriate and with your provider's approval, Axial Wellness is designed to complement—not replace—their diagnosis, treatment recommendations, and plan of care.

Yes. Public content—including our website, founder story, and educational resources—may be shared and linked to freely. Guided movement sessions and other in-app member content are intended for the personal use of active members and may not be reproduced or distributed without permission. For media, partnership, or licensing inquiries, please contact support@axialwellness.net.

We're here to help. Email us anytime at support@axialwellness.net. We typically respond within one business day, and often sooner.